Aircraft Management FAQ





Aircraft Management FAQ

Below you’ll find a list of frequently asked questions about aircraft management
What services do I receive in exchange for my monthly management fee?


There are five primary management service categories:

Service #1:  Aircraft Management

  • Hangar Space at Business Jet Access, Dallas Love Field (KDAL)
  • Aircraft Management and Consulting
  • Advise owner on all functions necessary for the operation, maintenance and administration of the aircraft
  • Assist with obtaining, maintaining, and renewing insurance policies, as well as compliance with the policies
  • Negotiate with vendors to gain the most favorable pricing for all the products and services purchased on behalf of the owner, using the volume buying power of the BJA fleet
  • Oversee aircraft operating costs on behalf of owner
  • Arrange and assist with any extra projects such as refurbishments or aircraft modifications
  • Oversee maintenance to include providing parts and labor to owner when required

Service #2:  Flight Operations Management

  • Maintain a complete and accurate record of the qualifications, ratings, certificates, and training of all flight crewmembers
  • Schedule and arrange appropriate training for flight crewmembers, and oversee quality of training delivered
  • Robust management infrastructure to drive accountability and standardization
  • Access to Pilot Peer Group for continuing education
  • Arrange for and assist flight crews in maintaining all flight manuals including airways charts, approach plates, software, and other documents and materials required to support aircraft operations
  • Monitor and maintain Air Carrier Operations Specifications (Ops Specs) if the aircraft is on the BJA Air Carrier Certificate
  • Periodically review industry wage rates for salary recommendations to owner
  • Company Safety Policy
  • Accident Prevention and Risk Management
  • Emergency Incident Response Plan
  • Flight and Maintenance Operations Monitoring
  • Successful completion of Flight Physiology, Computer Training Systems, International Procedures Training, and Crew Resource Management

Service #3:  Flight Operations & Dispatch

  • Provide flight scheduling on a 24-hour basis
  • Coordinate all flight requests including ferry, training, maintenance, and owner flights
  • Establish and follow procedures for dispatching of aircraft and scheduling of pilots
  • Coordinate activities so that the aircraft is fully operational, and the aircraft and flight crews are positioned for departure and scheduled time
  • Provide information on weather and other conditions that could reasonably be expected to impact the scheduled flight
  • Arrange for security of the aircraft, landing permits, clearances, handling, storage, and catering
  • Assist with trip planning and documentation
  • Coordinate all ground transportation and hotel accommodations upon request
  • Provide flight following and communication services in connection with flights
  • Ensure that complete, accurate, and timely logs and records are maintained per industry standards and regulatory requirements
  • Provide 24/7/365 coverage for any aircraft related needs, as well as centralized point of contact for all aircraft needs away from home base
  • Schedule, dispatch, and track hours and trips on aircraft
  • Schedule crews, coordinate crew uniforms, and crew duty times for trips

Service #4:  Maintenance Management

  • Schedule all inspections, modifications and repairs to comply with all applicable regulations, manufacturer’s instructions and repairs or modifications to comply with any other laws or regulations
  • Monitor all warranty programs, parts programs, engine programs, and any other like programs to ensure the owner receives the maximum benefit available
  • Advise owner on equipment and modifications that may enhance the performance, utility, or aesthetics of the aircraft.
  • Supervise and monitor all training and technical capabilities of aircraft mechanics
  • Oversight of aircraft maintenance cost on behalf of owner
  • Provide FAA interface on all aircraft issues

Service #5:  Administration & Accounting

  • Manage and monitor all labor wages and benefit compliance issues; all state and federal agencies
  • Process payroll for all employees as well as monitor and administer all benefit programs
  • Assist employees with all payroll and benefit programs
  • Coordinate ongoing drug & alcohol testing program
  • Coordinate pre-employment screening and testing on replacement personnel
  • Provide BJA credit cards for payment of aircraft expenses (fuel, crew expenses, communications, ground transportation, etc.)
  • Detailed review of pass-through expenses for accuracy and approval including research and currency conversion of all international expenses
  • Research and resolve all disputed charges
  • Submit payment for all aircraft related bills including fuel, ramp fees, hangar rent/fees, airframe and engine support contracts, maintenance costs, client special requests, flight phone, etc
  • Establish and review flight crew travel and incidental expenses associated with owner use of aircraft
  • Provide a detailed monthly summary of costs incurred and revenue realized (if any) with regards to the operation of the aircraft
  • Record and administer all revenue or credits earned for each flight under any lease, time-sharing or interchange agreement
  • Record, monitor, and report to owner the status on flight activity with regard to aircraft acquisition tax strategies.
  • Preparation of Aircraft Utilization Report for sales tax reporting
  • Maintain original copies of all aircraft operating costs for a minimum of three years and make available to owner for audit purposes
  • Assist owner in preparing any required federal excise tax returns with respect to any taxable information
  • Provide accounting for aircraft maintenance charges for labor, parts, and outside services
  • Payment submission for all crew related costs including trip expenses, benefits, salaries, training, etc.
  • Collection, submission, and reporting of all excise taxes
  • Liaison with flight crews to ensure all expenses are approved prior to payment
  • Research any discrepancies or issues that pertain to maintenance billings on owner’s behalf